This is going to be a very honest and lengthy post- which I'm not typically a fan of writing (the lengthy part that is).
However, because it's something I've experienced here - I want you to be aware of what can happen if you have a pet needing long-term care (i.e. more than 2 weeks) when you travel.
**I will not give the real name of the person(s), however, if you are in Jyv�skyl� and want to avoid hiring this person, please email me directly and I will give the true name of the person - so you can avoid the situation I am about to write.**
While planning our travels to Canada for October 2010, we got lucky by posting ads everywhere online within a Finnish community (i.e. University job board online, Finnish forum, Facebook etc.) and came across a lovely couple from Estonia who were interested in living in our flat for free in exchange for caring for our dogs.
Unfortunately, the guy's job moved to another part of Finland entirely - so we could not hire them again.
Now, because I wasn't able to have them come again and stay here with Blue and Loki during our various trips this year - what was I to do?
I had a very "last minute if you cannot absolutely find ANYBODY" back up plan with a good friend of mine -but that was just for an
extreme emergency....
So I did my online scouting thing again and with very good success - through the Finnish Forum, found a young man living downtown who was very interested in watching the dogs.
However, after meeting him - I realized he wasn't the type.
"Bob" was more interested in money and not interested in living here for free (or having the month of May's rent discounted towards his fees he wanted) or really caring for the dogs in my opinion. He was terrified of them, despite them being very friendly and happy. And supposedly he had owned a German Shepherd in Morocco (Very doubtful about this due to some other tidbits of information that I have been told).
Bob expected me to pay not only for his services of walking the dogs (that part is understandable) but for his:
- Gas money for his vehicle - we live less than a 30 minutes walk from his flat or a 10 minute bus ride. But because it was exam time - he wanted us to pay him to drive to his "work place" (aka our home).
- Money for take out/eating out - once again, his excuse was that it was exam time - and he didn't have time to cook a quick meal...so if you can't cook a quick meal - what makes me think you can walk 2 dogs???
After a quick discussion with my husband (who was not present), we decided against hiring him. I notified him kindly thanking him for his time and expressed interest - but that we will look elsewhere. He then asked if he could have a job even for a couple days....pfft - with the attitude and first impression he gave me (and I am quite particular) - no go dude. Sorry.
Then a friend of mine found online, a potential dog sitter with all these dog-specialty qualifications....excellent!
We'll call her "Erin".
Erin came over and had brought a translator and she was very professional. She was very quiet and shy (typical Finnish attitude especially when trying to speak a language she isn't very familiar with) - but seemed to really know her stuff.
I didn't have time to have her walk the dogs with me - and she was shaking so badly from being nervous, I worried she might've passed out if I asked her this. So I trusted that she could handle my dogs (medium size but strong), as I saw she posted a photo of herself with a husky and other large breeds on her website.
Erin was incredibly prepared with a contract for me to fill out with information about the dogs and she wanted to know every single detail possible. Which was a GREAT thing!
Things like:
- Emergency Contact if the key was missing or something serious happened to the dogs.
- Special routines for the dogs
- Special concerns about the dogs: i.e. dogs they do not like or sounds that scared them
- Weight, birth date, latest vaccines for both dogs, microchip information etc.
I was feeling very confident that Erin would have no problem with them and she continuously gave them attention in my presence. Her translator/friend assured me several times that Erin was fantastic with her dogs (although they were tiny breeds) and would be wonderful with mine.
Great ! She brought a reference with her.
And she only wanted 12�/day for caring and feeding 2 dogs!!
We went to Sweden in March for a conference and were gone for a week.
Our only rules for staying in our flat were pretty easy to follow and I think quite reasonable:
- Don't smoke inside the flat (we're not smokers, we have a young child and we are renting from non-smokers).
- Don't have huge parties because it's a family building - it's quiet at all hours of the day pretty much- so let's keep it that way.
That's it. The obvious un-spoken bits were "clean up after yourself, make yourself at home and please care for our dogs".
- When we got back, there was evidence of regular smoking on the balcony (which is NOT completely exposed outdoors and it was winter - so I imagine she didn't open the windows very wide). She even left the make-shift ash tray (an empty old jar from baby food) on the table.
- She was also spraying my hair spray as an air freshner all over the flat while we were walking in the door...
- There was a bag of empty (and not rinsed) alcohol bottles...
- Some dirty dishes...not a huge deal...
- Nothing was in it's proper place (i.e. plates, glasses etc.) - minor detail
- Bed wasn't stripped or even made...despite us making her bed for her before leaving...
- But the floors were clean and the dogs were happy and well exercised.
Within 30 minutes of us getting there and her leaving - my older dog, Blue, had a huge diarrhea mess on the carpet.
Why? Because Erin fed them canned meat (and I clearly specified don't give them human food except veggies and fruit and occasional piece of meat if you want)...and this was a disaster to clean up....!!
I looked in the stores for this canned meat and it's not wet dog food. It was canned meat you'd use for making pasta sauce or something like that. I'm sure the expiry date is 4-8 years from now....and went through my dog's digestive system in less than 24 hours.
I notified Erin about Blue being sick and that I know she smoked on the balcony and I'd appreciate if she didn't do it again because the smoke does travel inside (where the balcony is not completely exposed outside)...she said fine, she wouldn't do it again and didn't ask if Blue felt better or apologize - nothing.
We went to Paris and Estonia for 1 week in April and when we returned - she arrived drunk (it was the day before a big Finnish holiday called Vappu) to return my key, despite me stating it'd be fine if she left it on the table on her way out....
There was no evidence of her smoking but the same above things occurred - not cleaning up after herself...etc.
So! We go to Canada for 1 month....we were gone for less than 2 weeks and got an email about there being wasps and bees in the kitchen - so she couldn't live there or let the dogs eat in the kitchen. We've never had an issue with wasps or bees and neither had the owners. I notified her to get rid of the dead (by now) flowers near the window and that should help and let the dogs eat and drink wherever....
Then we get an email shortly after that stating her rates had gone up from 12�/day to 16�/day BUT because we didn't sign for that amount - I was legally able to decline having to pay her extra.
She also never notified me of "potential price increase without formal notice" when filling out the contract. (So I declined politely).
Then my dog's eye was infected - she contacted my emergency person and myself and I confirmed to get Blue to the vet. She notified me of the procedures done and what needed to be done when we return - fabulous! I'm so glad she took the time to notice his irritated eye and helped him. :)
When we returned, the living room was neat and tidy - but the kitchen was a
DISASTER...
- Black cooked stuff stuck onto the stove top...
- Garbage under the sink was OVERFLOWING (a couple of days wouldn't be a big deal...but we were gone a whole month)....
- Dirty laundry forgotten in the washing machine...
- No alcohol bottles this time and no ash tray on the balcony.
Although - I'm 95% positive she smoked on the balcony (or her guest did) because there were ashes all over the table cloth on the balcony (which I'm pretty sure wasn't there since the ash tray was)....and my son found an empty cigarette package - so who knows where that was left at ...obviously not in the garbage....
And here's the kicker: in a box of CLEAN diapers - I found a plastic grocery bag with
used pads.
I was mortified and disgusted. I know it wasn't me because I haven't been there in a month and I wouldn't hide my used pads in a diaper box!
I did not mention this to Erin - but I'm sure she must've remembered, because I haven't heard from her in a month - as I emailed her confirming I sent the final payment and that she forgot some dirty laundry here. I will be notifying her once more of the clothing she left behind - and if she doesn't want it - I will dispose of it.
I'm sorry I'm being "such a mean blogger" in this post - however, I wanted you to be aware of what to expect if you hire "Erin".
Yes, kennels were an option but worked out to be much more expensive...and often we needed a car to get out to the locations to drop off and pick up the dogs...and we don't have a car.
And since we've had wonderful experiences before with our first dog-sitters in Finland (and in general, most Finnish women are quite tidy) - we assumed this would be a wonderful arrangement.
**My husband wants me to note here that not everybody may come off in this situation with Erin depending if you have her live in your home during your travels - that and "it wasn't a huge mess" in his opinion. I counter-act that statement with, "Who cleaned up after her? Not you."
So - this is purely my opinion and experience - take it for what it's worth...for me, as a common courtesy - please clean up after yourself when you're living in someone else's home. I am not the neatest and tidiest person ever - trust me, my good friends know what I can be like, but when it comes to someone else's place and at their expense - I'd leave it as clean as they left it for me, if not cleaner.**
Originally written in June 2011 - posted July 5, 2011