The other night, I was downtown picking up some last minute things and decided if I have time before 9pm, I should pop in to get my bus pass re-loaded.
It was about 8:30pm by the time I ran up to the service desk and I pressed the button, got a number and waited for all of 2 seconds (nobody else there) and the fellow asked how he could help me.
"I'd like to re-load my bus pass with 40 trips please," I answer as I dig out my bus pass and bank card.
"Well, we close 30 minutes before Sokos does," he responds.
"Oh...okay, sorry" I say as I begin to put it away. I mean - they looked pretty open to me! The lights were on, they were standing there chatting, the pick-a-number-then-you-wait system was working and there wasn't a very visible (if any!) sign indicating that they close 30 minutes before the store does...so - you know, it looked OPENED to me!
The girl working with him whispers something in Finnish to him and he says:
"Well, you are very lucky. One of our machines is still online to put trips on your card. But next time - please do it before 8:30pm."
"Thanks so much!" I say happily - although, I am really thinking : "How the heck was I supposed to know?!"
So there you go - the service area that provides lottery tickets, Western Union Money Transfers, S-Bank services and bus pass trips closes 30 minutes prior to the store.
*I do not know if this applies to ALL of them in Sokos stores all over Finland or just the one in JKL.*
It was about 8:30pm by the time I ran up to the service desk and I pressed the button, got a number and waited for all of 2 seconds (nobody else there) and the fellow asked how he could help me.
"I'd like to re-load my bus pass with 40 trips please," I answer as I dig out my bus pass and bank card.
"Well, we close 30 minutes before Sokos does," he responds.
"Oh...okay, sorry" I say as I begin to put it away. I mean - they looked pretty open to me! The lights were on, they were standing there chatting, the pick-a-number-then-you-wait system was working and there wasn't a very visible (if any!) sign indicating that they close 30 minutes before the store does...so - you know, it looked OPENED to me!
The girl working with him whispers something in Finnish to him and he says:
"Well, you are very lucky. One of our machines is still online to put trips on your card. But next time - please do it before 8:30pm."
"Thanks so much!" I say happily - although, I am really thinking : "How the heck was I supposed to know?!"
So there you go - the service area that provides lottery tickets, Western Union Money Transfers, S-Bank services and bus pass trips closes 30 minutes prior to the store.
*I do not know if this applies to ALL of them in Sokos stores all over Finland or just the one in JKL.*
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