2 versus 3 band...

So this is a complaint post about the cell phone reps (Gigantti anyway) of Jyv�skyl�.

I was on the hunt for a new phone (stupid me for not picking the one up I found online which turns out to be a 3-band and functional in Canada) as my son destroyed my other one.  Lesson #1 learned.
I went to DNA to see if they could give me the PUK code (some special code in order to unlock the phone and change the PIN etc.  That was fine - the guy lectured me for not bringing my Kela card with me (it has that special security number all Finnish citizens/residents have)...I guess my Canadian Passport and the fact I knew it off the top of my head wasn't good enough.  He finally did accept it as V�in� was giving him dirty looks and yelling at him....
Then the DNA rep tells me that their systems are down but was I interested in getting another phone (since my phone would not turn on)?  Of course I want another phone.  I specified I would like a cheap tri-band as these phones work in North America and throughout Europe.  We found one at 3 Euros per month provided I sign another 2 year contract.  Hmm okay - that's reasonable!  We'll be here in another 2 years - that's fine.
The fellow then complains he has to call back the call center of DNA (since their systems are down right?) - and proceeds to do so...but alas!  Because the SAME SYSTEMS ARE DOWN - they could not do a credit check on me - so I'd have to pay for the phone outright (over a hundred euros - whereas the 3E/month ended up less than 100...).  I declined and went elsewhere.

I followed my electronic senses to Gigantti and saw some really expensive phones and one for about 79E.  Not too bad of a price considering taxes are included, it's purple, has a camera etc.  Now I asked the fellow (this is where the rant will follow):  "WILL THIS WORK IN CANADA? IS IT DUAL OR TRI-BAND?"
He states he doesn't know and isn't sure - but that he is positive these other, and much more expensive, phones WILL work in North America.
Lesson #2 (after "do not let baby play with phone - not even for a little bit at a time"):  " Take that as a sign that the rep is lying."
Since my phone was completely a goner - I stupidly agreed to the phone (no contract - just buy it outright) - and get home to discover that oh - it won't work in North America.

So I hunt online on the University "kijiji" site and found a couple other options...but they're sold already.
So I'm in a dilemna...take it back (or re-sell it when I return from Canada) - which is doubtful because V�in� knicked it with the remote.....and get another????

Today is snowing a lot - so travelling downtown will be interesting as it's quite cold and slippery out.  Maybe it will be worth it to get the 3 band...then whenever we're in Canada - it'll work.