Alright so here I am blogging from Canada! Specifically from Nova Scotia, Canada...aka my home place!
We travelled to Helsinki via bus (about 4-4.5 hours) around 1230am Saturday morning and arrived in my parents home at about 1230am Sunday morning (Finnish time).
**This is where I pre-apologize for all those typos that are BOUND to happen because I am using a North American keyboard....**
Once arriving at the airport in Helsinki, we made our way to our check-in location and we were flying with Lufthansa (German) to Frankfurt, then with Air Canada to Toronto and then to Halifax. That's right - no USA stops. We've had so many issues with stopping or flying with the US - that we could not be bothered to do it again. (Remember in October they didn't offer a hotel and we were crashing at the JFK airport?!)
So Lufthansa has a system that you print your boarding pass from an electronic kiosk then check your luggage in with a representative. Easy peasy.
Oh wait - here's where the title comes into play....Lufthansa's computer systems were down. So they couldn't even check in baggage! We were advised kindly it would take about 30 minutes and the reps in Germany were working hard to get it up and running.
Sure! No biggy! It's only 30 minutes and we had plenty of time to make it to our flight.
1 hour later...still nothing happening but those with their boarding pass were in line up to check their baggage (once the system was up...). So here we are, waiting in the front of a line (of several) to print our boarding pass....
Finally - the systems are still down but we can join the crazy line ups for checking in baggage....and the reps up front were taking things down manually.....Oh my!
We waited in line for about 30 minutes and then *cue Angels music of some sort* the computers were back up and running! Just as were about to go to a rep! YAY!
The flight was under 3 hours and shockingly - despite all the delays with the baggage and passes - the flight left on time and arrived with 10 minutes to spare!
So, although Lufthansa had a major blip with the technology - they handled the situation smoothly and we got there on time to connect to our Toronto flight!
Kudos Lufthansa!
We travelled to Helsinki via bus (about 4-4.5 hours) around 1230am Saturday morning and arrived in my parents home at about 1230am Sunday morning (Finnish time).
**This is where I pre-apologize for all those typos that are BOUND to happen because I am using a North American keyboard....**
Once arriving at the airport in Helsinki, we made our way to our check-in location and we were flying with Lufthansa (German) to Frankfurt, then with Air Canada to Toronto and then to Halifax. That's right - no USA stops. We've had so many issues with stopping or flying with the US - that we could not be bothered to do it again. (Remember in October they didn't offer a hotel and we were crashing at the JFK airport?!)
So Lufthansa has a system that you print your boarding pass from an electronic kiosk then check your luggage in with a representative. Easy peasy.
Oh wait - here's where the title comes into play....Lufthansa's computer systems were down. So they couldn't even check in baggage! We were advised kindly it would take about 30 minutes and the reps in Germany were working hard to get it up and running.
Sure! No biggy! It's only 30 minutes and we had plenty of time to make it to our flight.
1 hour later...still nothing happening but those with their boarding pass were in line up to check their baggage (once the system was up...). So here we are, waiting in the front of a line (of several) to print our boarding pass....
Finally - the systems are still down but we can join the crazy line ups for checking in baggage....and the reps up front were taking things down manually.....Oh my!
We waited in line for about 30 minutes and then *cue Angels music of some sort* the computers were back up and running! Just as were about to go to a rep! YAY!
The flight was under 3 hours and shockingly - despite all the delays with the baggage and passes - the flight left on time and arrived with 10 minutes to spare!
So, although Lufthansa had a major blip with the technology - they handled the situation smoothly and we got there on time to connect to our Toronto flight!
Kudos Lufthansa!
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