Showing posts with label Finnish social security number. Show all posts
Showing posts with label Finnish social security number. Show all posts

Tuesday, August 28, 2012

A Drunk Versus A Doctor

You're probably thinking that the title of this post is some sort of bar-fight kind of joke in Finland.
No it's not - sorry.

A couple of days ago, my husband returned from Germany and I instantly rushed to catch the bus so I could go downtown and relish in my freedom from the children and the dogs and pick up groceries for everyone.  Exciting - I know.

As I rushed to the bus stop nearby an older gentleman was standing near and backed up - perhaps out of politeness or perhaps out of pure fear of the crazy lady speed walking with a strong look of determination on her face.
He then decided to sit beside me and I had about 7 minutes to kill, so I began to crochet.
DM (Drunk man) didn't smell too badly of booze but his bag he had contained empty bottles and eventually he struck a conversation up with me.  I think he was asking if I was from Japan.
I apologized and said I don't speak Finnish.
"Ohhhhh you speak English?" he says in a rusty voice that has been abused by too many cigarettes and booze.
I nod, smile and get back to my crocheting.
He starts another conversation, asking if I was knitting a "pipo" - a winter cap or "toque" as Canadians know it...(This was in Finnish).
I shook my head and said hesitantly, "Ei.  Takki?" (No. Jacket?)
He nodded and smiled and I think asked if I had kids or was expecting one (gee thanks) and I said, "I have kaksi poika" (I have two boy).  He nodded and smiled (I was crocheting a pink sweater for a tiny baby so obviously it's not for me he figures) and asked how old they were.
"Uks poika on kaksi vuotta (one boy is 2-years old) ja uks poika on kymmenen (and one boy is 10)".
He looked me strangely because it's odd that I have a 2 and 10 year old - then I motioned low to the ground and said 10 again in Finnish and said "vauva (baby)".
Months is a hard word for me to pronounce but he figured it out.
He then decided to show off his new sneakers and talk a bit and the same story to some other lady waiting.
Unfortunately, he didn't have enough money to get on the bus so I never saw him again.

Fast forward a couple of days and I finally get the call from the doctor about V's knee x-rays.
I managed to make out her name (Helena) and that's it.  She is literally waiting for me to tell her why she is calling me.
In the mean time, V is out the door and rushing through the parking lot...and I'm on the phone trying to get V to a speech therapy appointment...and bring the stroller and make sure he doesn't get killed.
"Are you a doctor?  I asked for x-ray results." -me
"Yes.............................................(about 5-10 seconds pause) I am a doctor............where did you have x-rays?" -her
"At the hospital!" (DUH?!) - me
"Oh......................................I don't see you visiting or having x-rays....."
"NOT FOR ME!  My son! (insert name)" - me
"...............................................What is his number?" - her

This is the fun part.   Everyone in Finland has a social security number made up of their birthday and some combination at the end.  This identifies you and is used for EVERYTHING:

  • Kela card
  • Application papers (even day-care)
    • Insurance
    • Residence Permits 
    • Bank accounts
    • Cell phones
    • Etc.
So - it's pretty simple - first numbers are 03.
"Zero, three (insert remaining numbers)" -me
"...................zero................" -her
"Yes, like "oh" or 'zero'" - me
"............................................................zero.....................hmm............Ok I say 1,2,3 you stop me.  1..........2...................3........." - her
"Nalle!" me desperately trying in Finnish - Nalle is Winnie the Pooh...it should have had a more "o" sound instead.
"..........zero..........." -her
"LIKE NOTHING!" - by this point I have captured V and strapped him in his stroller and am hoofing it down the road to the therapist's office.
"OH!  Zero - yes I understand!"
She tells me after that she will call the nurse and call me back.
By the time she does, the phone reception is bad in the office but I manage to hear her say the x-ray results are okay.

I just wanted to know if it will affect him in the future but I guess that's out of the question because she called from a central number in the hospital and they never called me back.

So, in short - the drunk understood my Finnglish (excuse the poor spelling above!) and the doctor did not know the word "zero".  A friend pointed out that everyone knows "zero", especially "Coke Zero" - but if she's a doctor, she probably doesn't drink it.  And YES I realize English is not her strong point but most doctors here DO speak SOME level of English...

And this is just another one of those "experiences"....

Friday, April 13, 2012

How to Get Your Kindle Faster...

Remember a couple days ago I wrote a post about how my husband got his Kindle in 2 days and I was still waiting?
Well, yes, I am STILL waiting - but I have results!

It turns out, on April 4th, when it checked into Helsinki and completed most of their customs - they called me.  I didn't answer because I didn't hear my phone and I was dead asleep...they called after 9am but hubby was watching the kids so I opted for a nap.
When I woke up, I noticed that some weird number called but I disregarded it as a telemarketer.  I figured if it was UPS - they'd call back - RIGHT?!
Nope.  They never once called back...great customer service guys.  I really appreciate it.

I finally decided to check out who called that day - and it turns out it was not listed and pre-paid.  Was it UPS or not?!
I then decided it's been long enough - time to send an email!  I emailed UPS who guaranteed a response within 1 business day and yes, they did email me back.  The rep was vague and just said we'll see what's going on.
I emailed him back advising him my husband got his Kindle in 2 days and I'm still waiting.
I then get a phone call this morning from a similar phone number and decided to answer...yep.  It was UPS.
"Oh we found out you contacted us and the reason why your package from Amazon.com is being held here is because we need your Social Security number."
I gave it to her and she told me I'll get it on Monday.  Great!

Still it doesn't explain the poor customer service from last Wednesday - not calling a customer back...why the heck not?!  If not later in the day, the next day - until you get the customer to pick up!
And they couldn't take it out of Helsinki until they had my Social Security number - so they didn't bother trying to deliver it in person.

I just looked at the 2 numbers from today and last week and they are NOT the same...so perhaps UPS has several numbers?
Oh and I did use 16400 to find the 2nd number and yes, it's also un-listed and pre-paid too.


This is the not the first time I've had issues with UPS and missing packages...so be warned - if you go the International Shipping route for anything going through UPS - this is what you may go through!

Tuesday, August 9, 2011

I finally got my GREEN CARD!

Oh no, I'm not thinking of going to the United States or anything like that...no, not that kind of "green card".

I'm talking about the S-Card!

Okay, let me rewind.

There are two very distinctive types of grocery stores here, "K-Market" and "S-Market" stores.  The K-Market card accepts a "points card" called a "Plussa Card".  This card is free, allows you to get discounts in store and the more often you use it at a certain location - you receive coupons for that store!  Very handy.  As well, you can accumulate money onto your account and it is directly deposited to your bank account!  (If I remember correctly).  But it can take quite awhile - unless you always shop there and spend quite a bit of money.
This Plussa Card is also accepted at Antilla, which is one of the major chain department stores in Finland.

Then there is the "S Bonus Card" which is, yes you guessed it, green in color.  The S Card can also be a bank card - however, I have a bank card already and have opted just for the bonus card myself.
There is a 20� start-up fee and you have 2 years to pay back 100�.  This is a one-time fee and considering the benefits of the S Bonus Card - a very cheap fee!
I paid my 20� start-up fee immediately and you can opt to pay more towards the 100� or accumulate the funds via your grocery shopping.  So I'll be doing the latter - I'll just use my S Card where accepted and as I spend, the money I earn will automatically be deducted from the initial 100� I owe.
To obtain a S Card (of any style) - you must be a permanent resident or a citizen of Finland.  Bring your ID and your Kela card, that shows your Finnish Social Security Number.
Some popular places to use your S Card would be at Sale (smaller grocery store), S Markets, Rosso Pizza, Hesburger and SOKOS (Antilla's rival department store and a bit more upscale than Antilla).

So your "S-Points Account" (seeing as I don't have the bank card version) will be credited on the 10th of every month.
Here's a little bit more information in regards to how much you need to spend and what kind of percentage you get in return: (Copied from the booklet from SOKOS)

Amount Spent Per Month              Bonus %                    What You Earn (per month) 
900�                                                      5                                        540�
800�                                                     4.5                                      432�
700�                                                      4                                        336�
600�                                                     3.5                                      252�
500�                                                      3                                        180�
400�                                                     2.5                                      120�
300�                                                      2                                          72�
200�                                                     1.5                                        36�  
50�                                                         1                                           6�

So after you pay your 100� membership fee (this is per card - so if your spouse or kids want one - this fee is for each person who carries an S Card) - the money is just added to your S account and -you go from there!

I know of people who have saved up their funds on their S Account and bought themselves brand new washing machines!!!

As well, several restaurants and other locations, provide a discount on your meal or services!

So needless to say, I am thrilled that I have one now.  I was long over-due and I mostly didn't have one for the last year or so - out of pure shyness.  I didn't want to go to someone and apply because their applications are all in Finnish!

But I did it today and the lady I dealt with spoke English and filled out the form for me!

I am one step closer to being "Finnish"!